Legal

Privacy Policy

Last updated: 5 October 2026

Who we are

Henderson ADI Training is the trading name of Karen Henderson, a sole trader registered in Scotland. Registered office: Myreriggs Road, Blairgowrie, Perthshire, PH13 9HS, United Kingdom.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Karen Henderson is the Data Controller for personal data processed through this website.

Contact: karen@hendersonaditraining.co.uk · +44 7359 857154

ICO registration: Henderson ADI Training is not currently registered with the Information Commissioner's Office (ICO). You retain the right to lodge a complaint with the ICO at any time (see Complaints).

What data we collect

When you contact us through this website's enquiry form, we collect:

Your name
Your email address
Your telephone number (if provided)
The content of your enquiry

When you contact us by telephone or email, we process the details you choose to share in the course of that conversation.

We do not collect special category data, and we do not use your data for automated decision-making or profiling.

Lawful bases for processing

We rely on the following lawful bases under UK GDPR Article 6:

Article 6(1)(b) - contract: processing your enquiry where it leads to a booking or training agreement, and fulfilling that agreement.
Article 6(1)(f) - legitimate interests: responding to business enquiries and keeping appropriate records of our correspondence, in a way you would reasonably expect.
Article 6(1)(a) - consent: only for optional website cookies beyond those strictly necessary (see Cookies). You can withdraw consent at any time via Cookie Preferences in the footer.

Cookies and similar technologies

This website uses strictly necessary storage to remember your cookie choices and operate core features. No advertising or analytics cookies are set unless you choose to accept them via the consent banner.

If you accept, analytics cookies may be used to understand how the site is used. You can change or withdraw your choice at any time using Cookie Preferences in the site footer.

Who we share data with

We do not sell your personal data. We share it only with service providers who help us operate:

Google LLC - enquiry form submissions are stored in Google Forms / Google Sheets, and email correspondence is handled via Google Workspace.
Cloudflare, Inc. - this website is hosted and delivered via Cloudflare Pages.

Both providers act as processors under appropriate contractual safeguards.

International transfers

Google LLC and Cloudflare, Inc. may process data outside the United Kingdom. Where this occurs, transfers rely on safeguards recognised under UK GDPR - including the UK International Data Transfer Agreement / Addendum or the European Commission's Standard Contractual Clauses, as applicable, together with Google's and Cloudflare's commitments under the UK–EU–US Data Privacy Framework where relevant.

How long we keep your data

Enquiry records - kept for up to 24 months from your last contact, so we can follow up or continue conversations.
Client records - kept for the duration of our working relationship, then for up to 6 years to meet legal and accounting requirements.

After these periods, data is securely deleted or anonymised.

Your rights

Under UK GDPR you have the right to:

Request access to the personal data we hold about you
Have inaccurate data corrected
Request deletion of your data ("right to be forgotten")
Restrict or object to how we process your data
Receive your data in a portable format

To exercise any of these rights, contact us at karen@hendersonaditraining.co.uk. We respond within 30 days.

How we keep data safe

We use reputable providers (Google Workspace, Cloudflare) with encryption in transit and at rest, restrict access to our own systems to Karen Henderson personally, and follow sensible data-minimisation practices - we only ask for what we need to help you.

Complaints

If you have a concern about how we use your data, please contact us first - we will do our best to resolve it. You also have the right to complain to the UK regulator at any time:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113 · ico.org.uk

Changes to this policy

We review this policy from time to time. Any changes will be published on this page with an updated revision date.